Status: OK
Average solving time 1 minute ago: 12 sec
5 minutes ago: 10 sec
15 minutes ago: 11 sec
Today's average accuracy rate: 94.8 %
(updated every minute)
5 minutes ago: 10 sec
15 minutes ago: 11 sec
Today's average accuracy rate: 94.8 %
(updated every minute)
Updates
- May 10: We were experiencing some connectivity problems that were affecting our workers recently (Yesterday morning and during Today's midnight, Eastern Time). This caused a severe image overflow and thus very high solving times and lots of rejections. The problem has been fixed and the service is working fine again. We sincerely apologize for the inconveniences this may have caused you.
- Apr 18: We have successfully sorted out our recent issues. Now the service is back to normalcy. Thank you for your patience and understanding!
- Apr 17: Part of our workers are unfortunately still affected by a technical problem, and this still causes the service to be unusually slow. We are working hard to resolve the issue as fast as possible, we are currently expecting to be able to provide faster service again within a few hours. Meanwhile we apologize for the inconvenience caused by this technical issue.
- Apr 17: Part of our workers are unfortunately still affected by a technical problem, and this still causes the service to be unusually slow. We are working hard to resolve the issue as fast as possible, we are currently expecting to be able to provide faster service again within a few hours. Meanwhile we apologize for the inconvenience caused by this technical issue.
- Apr 16: We experienced unusually slow solve times this afternoon due to a technical problem that was affecting our workers. The situation has been fully resolved as of now.
- more…
Support
Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at 
, and a support agent will get back to you as soon as possible.
Live Support
Available Monday to Friday (10am to 4pm EST)Contact Us
If you need help using our API, email us at , and a support agent will get back to you as soon as possible.
If you need help with a payment, email us at 
, and a billing specialist will get back to you.
If you need to contact the site administrator, send an email to 
.
If you need to reach someone that doesn't fall into any of the above categories, send an email to , and we'll forward your email to the right department.