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- Mar 31: Support ticket responses might be delayed within April 1st & 4th due to Easter holidays. We'll strive to address your concerns ASAP, nevertheless. We appreciate your patience and understanding.
- Mar 08: Occasional high service loads might be visible during the course of the day. However, your service usage shouldn't be significantly affected by this, as we're working hard to ensure all goes smoothly with your submissions. We're making arrangements so the situation is normalized shortly. We appreciate your patience and understanding.
- Jan 20: If you haven't received your confirmation email over the last 24hrs, please throw us a line over LiveChat or contact us at firstname.lastname@example.org and we'll be happy to assist you! We appreciate your business.
Email us at:
com for enquiries about our API
- Please include as much technical information as possible if you are able to. It will allow us to clear your doubts faster and more effectively. These details can be, but are not limited to: HTTP method and programming language used, exception raised, error code returned and/or OS.
- If you are using one of our API clients, verify that the latest version is being used as some errors might be caused by the use of an outdated client.
- com if you need help with payments
- com to contact the site's administrator
In case you need to reach someone that doesn't fall into any of the above categories, send an email to com and we'll forward your email to the right department.
Live Support is also available Monday to Friday (10am to 4pm EST).